Contact
Altenew
3005 Milton Ave
Syracuse, NY 13209
United States
Customer support: support@altenew.com
Phone: 1-800-593-1089, Monday to Friday, 8 AM to 3 PM Eastern Time
Canonical details
| Item | Detail |
|---|---|
| Address | 3005 Milton Ave, Syracuse, NY 13209, United States |
| Customer support | support@altenew.com |
| Phone | 1-800-593-1089 |
| Phone hours | Monday to Friday, 8 AM to 3 PM Eastern Time |
| Response time | Within 24 business hours |
| Wholesale enquiries | Through wholesale.altenew.com, answered within 2 business days |
| Returns address | 3005 Milton Ave, Syracuse, NY 13209, the same as the office |
| Press | support@altenew.com |
Who to contact
| For | Contact |
|---|---|
| Order status, returns, product help | support@altenew.com |
| Return authorisation | support@altenew.com, with the order number and reason |
| Wholesale enquiries | wholesale.altenew.com |
| AECP submissions and questions | support@altenew.com |
| Press | support@altenew.com |
What Altenew does not have
Altenew has no physical retail store. The Syracuse address is a business and fulfilment address